Also, applying for the retention of my numberplate from my old car is proving more complicated that I'd hoped.

Since the car has been written off, the DVLA requires me to get a letter of no interest and the engineer's report from my insurer. Why couldn't they have specified this in the application form's notes, and why didn't my insurer mention this to me when I told them I would be retaining the registration. Surely they've dealt with people who have one in the past, so should know what's required.

I was hoping that I could get this organised quickly, and not have it drag on, like trying to find out if my car was going to get repaired or written off. This is a nightmare.

*sigh*

The sooner everything gets sorted out the better. I just want my new car dammit!

Update: I read over the instructions for the retention application, and it does state that I might need written authorisation from my insurance company. It doesn't say it in big bold letters that I have to have it, or what exactly I should be asking for. If it had said you NEED a letter of no interest, then I would've asked for one. I'm still waiting for the papers I need from my insurer to arrive so I can forward them onto the DVLA.