A few people at work have commented on my apparent "magic touch" when it comes to computer equipment. When people are having problems, sometimes all it needs is me to walk into the room and whatever was going wrong will suddenly go away. I don't know if this is a blessing or not... because it makes it so damn hard to solve any sort of problem if it's not visible at the time!

I went out to a client's this afternoon. His laptop had died completely, he told me. So I get there expecting to find a dead laptop, but once I'd simply plugged in the AC adapter and hit the power button... I saw the XP logo appear. The client was stunned. He'd tried everything to try get it working again... and all I did was walk in and turn it on.

He'd even gone out and spent £800 on a brand new laptop... very nice one it is too. He was due, the old one was at least 5 years old and bits were falling off it like crazy. It was held together with Sellotape!!

I was glad his old one started working though, made it a lot easier to set up his new one, as I could run the Files and Settings Transfer Wizard and get everything copied over :)

Only problem I had was with rights once I'd joined his new laptop to the domain - he didn't have administrator rights over the laptop but he did over the entire network. Silly XP! Easy to solve though... log in as Administrator to the domain, and add his user account to the Local Computer administrators group.

Sorted!